Privacy policy

This policy explains how Private Driver London ("we") uses the personal data you give us on privatedriverlondon.com. Contact: info@privatedriverlondon.com, 17 St Helen's Pl, London EC3A 6DG, United Kingdom.

What we collect

When you request a quote or book a journey we receive the details you type into the form: name, e-mail address, phone number, pick-up and drop-off addresses, dates, times, flight or train numbers, number of passengers and luggage, and any message. The form is run by Tally (Tally BV, Belgium), which stores the submission and e-mails it to us.

Why we use it

Only to answer your request, prepare a quote, arrange and carry out the journey, and contact you about it. The legal basis is taking steps at your request before entering into a contract, and performing that contract (UK GDPR Article 6(1)(b)).

Who sees it

Our office team and the chauffeur assigned to your journey. We do not sell your data or use it for advertising.

How long we keep it

Quote requests that do not lead to a booking are deleted after 12 months. Booking records are kept for as long as UK tax and accounting rules require.

Cookies and analytics

This website sets no cookies of its own. We may use cookieless, aggregated visit statistics (Cloudflare Web Analytics) that do not identify you. The Tally form loads only when you open it.

Your rights

You can ask to see, correct or delete your data, or object to its use, by writing to info@privatedriverlondon.com. You can also complain to the Information Commissioner's Office (ico.org.uk).

Last updated 20 October 2026.